Vietnam Electricity (EVN) shall promote service commitments for the customers

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For better services for customers, Vietnam Electricity (EVN) has issued regulations on supply of power service in EVN.

The purpose of this regulation is to clear the information, to offer detailed content such as: receiving suggestions, procedures, time for settlement, expenses of EVN service. The regulation shows the EVN’s determination in supply best, rapid and high quality services.

All informations is uploaded on webiste of 5 head of electricity companies. Customers can call the hot line 24/24h of 5 customer service center. .

AuthorNguyen Thi Nhan Thao        Translator :    Nguyen Tran Thai Hoa