According to the latest news on Government’s electronic information port:
“Prime Minister Nguyen Xuan Phuc had issued regulation on receiving, solving and responding suggestions from people and enterprises via Government’s electronic information port.
The regulation prescribes to receive, solve and respond suggestions from people and enterprises about difficulties in implementing regulations, policy, administrative schedule related to business, trading and people’s life via Government’s electronic information port system.
To send the opinions, people shall access the address http://nguoidan.chinhphu.vn; and enterprises shall access the address http://doanhnghiep.chinhphu.vn
According to the regulation, opinions or suggestions shall be obvious in Vietnamese with name, address, telephone number and email of the.
Period for solution is expected 20 days from receiving date. In case no solution within these days, local personnels of departments shall update the situation every 7 days to let people and enterprises know”.